Covid impacts most SME owners’ mental health but few seek help

More than half of small businesses experienced a decline in their mental health because of the pandemic, but less than one in three reached out

In light of World Mental Health day (10 October), new research found that 55 per cent of small business owners said the coronavirus pandemic had the most significant negative impact on their mental health, yet less than a third sought professional help.

A survey by The Accountancy Partnership revealed that of those who reported covid to be the key factor, two-thirds said it had a moderate to severe impact on their mental health.

Many small business owners cited the numerous lockdowns, restrictions and general uncertainty posed by covid as some of the reasons why they experienced poor mental health.

Less than a third of SMEs sought professional help

Two in five (40%) said that being unable to provide their product or service as planned was a primary fear, while nearly a third (30%) reported anxiety over being unable to pay rent or their mortgage.

Other reasons given that related to the pandemic included letting suppliers down (8%), failing to make business rent or mortgage payments (13%) and not being able to pay staff wages (11%).

Despite the alarming number of self-employed people who said their mental health had declined, a separate study by SME finance provider, iwoca, found that less than a third (30%) had sought professional help from a councillor or therapist.

According to the survey, lack of information related to tailored support was the biggest reason given for not accessing support, with a quarter (24%) reported they did not know that specific help for small businesses existed.

3 in 5 reported symptoms of anxiety or depression

The poll, of 1,000 small business owners, also revealed that although restrictions have now eased, three in four (72%) are still worried about cash flow and more than half (55%) are concerned about temporarily having to close their business.

In addition, more than a third (36%) reported experiencing anxiety, while one in five (20%) showed symptoms of depression several times a month.

Overall, 61 per cent of small business owners reported experiencing at least one symptom of poor mental health several times a month – an increase from 57 per cent in January 2021.

Seema Desai, chief operations officer at iwoca, said: “Our research lifts the curtain on the impact that running a business can have on the mental health of SME owners; and the pressures that many of them face have worsened throughout the pandemic.

SME owners urged to ‘take control’ of their mental health

“So we must do everything we can to ensure our coffee shops, hairdressers and electricians can access the right support – tailored to them – to help them cope with the challenges that running a business can foster.”

Liam Murphy, managing director at The Accountancy Partnership, added that the firm’s own research showed that Brexit and the general strains of running a business were also key factors in poor mental health among small business owners.

He said: “This World Mental Health Day, we encouraged SME owners to take control over their mental wellbeing and be confident that nobody is alone in finding that running a business can be mentally straining. 

“It would be positive to see more entrepreneurs openly discussing mental health, offering support to peers and removing the stigma around mental wellbeing in business.”


  • Paul says:

    I was in the enviable position of Covid-19 actually being good for my business. I did most of my design work from my office and lockdown merely brought more work than I could handle.
    Unfortunately the ‘good times’ didn’t last. Once the April IR35 legislation kicked in all my clients, scared off, dropped me like a hot potato. No pandemic support for me.
    IR35 and the Sunak knife-in-the-back no-support to contractors caused my mental health issues.
    I had to wait weeks to see a doctor and all I got was some zombie antidepressants which didn’t stop my business going bust.
    Maybe big pharma could market some happy pills with an IR35 logo, Brexit’s’ version of white doves.

Leave a Reply

Your email address will not be published.

★ ★ ★ ★ ★

Very pleasant. Excellent price for what I needed. I will be a returning customer.

Rhino Review

Mr Paul D

Great staff. Customer focused and a team who recognise and understand their customers 100%.

Rhino Review

Vijay S

Fantastic accountants who helped me submit my last 2 years personal tax returns! I really rate this company!!!

QAccounting Review


Fantastic service.

Rhino Review

Marco G

Been with QAccounting for several months now, very good service, very personal and the best prices I have seen.

QAccounting Review

Muhammed A

I switched over to QAccounting a few months ago and haven't looked back. I get to speak to my own client manager and accountant, the prices were the best I had seen, and I paid exactly what it said online (no extra costs). Very happy with QA.

QAccounting Review

Jeremy H